Our cleaners come with full insurance and police checks. We strive to create a hospitable environment where you feel safe and secure. That means taking on the responsibility for an unintentional injury or property damage.
We carry workers’ compensation insurance in case of injury while cleaning. The insurance covers medical bills and compensates the cleaner for lost wages. Worker’s compensation also protects against unforeseen illness while keeping us compliant with government regulations.
General liability insurance covers any material damage. For instance, if one of our cleaners accidentally cracks a mirror in your bathroom, we’ll file a claim. The insurance provider reviews the request before paying to repair the damage. Therefore, you don’t have to pay anything out of pocket.
The insurance policy covers acts related to negligence. Negligence occurs when one party fails to exercise caution or care while performing a task, resulting in carelessness leading to an accident. Policies include four different coverages, including bodily injury and property damage, personal injury, tenant’s legal liability, and medical payments.
Tenant’s legal liability is the most important for Sydney homeowners because it protects you and your property. The coverage reimburses damage at your home, as opposed to damage after the fact. General liability does have some exceptions, including accidents related to intentional damage, auto insurance, and workmanship.
At Jim’s Cleaning Group, we stand by the calibre of our work with a Jim’s Work Guarantee guarantee. If you are unhappy with our service for any reason, get in touch with us, and we’ll work to make it right. In the unlikely event that you still aren’t satisfied after the second pass, we’ll hire an independent third party to evaluate the claims and fix the problems within 30 days.