Hotel Cleaning Services

When running a hotel, cleanliness is one of the most critical aspects of guest satisfaction. Clean and well-maintained environments ensure guests have a delightful experience, which can lead to repeat business, glowing reviews and higher occupancy rates.

If you’re looking for a professional cleaning service in hotels, turn to Jim’s Cleaning — a trusted, award-winning cleaning service with decades of experience keeping hotels and other businesses spotless. Our professional hotel room cleaning services will ensure your hotel remains in tip-top condition every time so you can focus on what matters most — keeping your guests happy.

The importance of a clean hotel environment

  • First impressions matter most

    When guests walk into your hotel, the first thing they notice is the cleanliness. Whether it’s the reception area, the guest rooms or even the lobby bathroom, the state of cleanliness directly impacts their impression of your hotel.

  • Maintain professional hygiene standards

    A clean environment ensures guests’ comfort and adheres to the high standards of hygiene and safety they expect, preventing pest infestations, odours and health hazards. High-traffic areas like corridors, elevators and dining areas need regular cleaning to prevent bacteria, dust and allergens from accumulating. Partnering with a hotel housekeeping agency that understands the hospitality industry’s unique challenges and requirements is essential.

Our specialised cleaning service in hotels

When you hire our hotel housekeeping contractors, we provide comprehensive hotel cleaning services that cover every part of your establishment, from front-of-house areas to behind-the-scenes cleaning. Here’s an overview of the services we offer:

 

1. Guest room cleaning

Guest rooms are the backbone of your hotel. Each room must be spotless to meet and exceed guests’ expectations. Our hotel cleaning contractors use hospital-grade cleaning equipment to sanitise surfaces, bedding and furniture. We leave no corner untouched, focusing on:

  • Vacuuming carpets and mopping floors
  • Sanitising high-touch surfaces like light switches, door handles and remotes
  • Making beds with fresh linens
  • Emptying rubbish bins and replacing amenities

 

2. Bathroom cleaning

Bathrooms are a breeding ground for germs if not cleaned properly. That’s why our team ensures all bathrooms are cleaned and sanitised using hospital-grade cleaning products that eliminate bacteria, viruses and other harmful pathogens. We focus on:

  • Disinfecting sinks, toilets and countertops
  • Refilling soap dispensers, toilet paper and paper towels
  • Mopping and sanitising floors
  • Cleaning mirrors and removing any stains or smudges

 

3. Lobby and common area cleaning

Our team ensures that your reception area, waiting lounges and hallways are kept pristine. We:

  • Sweep and mop all floor surfaces
  • Wipe down furniture, counters and décor
  • Clean glass windows, doors and mirrors
  • Dust hard-to-reach areas
  • Regularly empty and sanitise rubbish bins

 

4. Conference room cleaning

For hotels that cater to business travellers or events, conference room cleanliness is essential. Our hotel cleaning business takes extra care to ensure your conference rooms are spotless, setting the right professional tone for your guests. Our services include:

  • Cleaning and sanitising tables, chairs and presentation equipment
  • Vacuuming carpets and cleaning windows
  • Emptying bins and ensuring all surfaces are disinfected

 

5. Dining and kitchen area cleaning

Dining areas and kitchens are high-traffic zones that require frequent and thorough cleaning to meet food safety regulations. We know how crucial it is to maintain a hygienic environment for food preparation and consumption. Our services include:

  • Sanitising kitchen equipment and countertops
  • Cleaning and degreasing floors
  • Emptying and cleaning rubbish bins
  • Wiping down chairs and tables
  • Polishing utensils and glassware

 

6. Laundry and linen services

Managing linens and towels is one of the most time-consuming tasks for hotel staff. By outsourcing hotel housekeeping with Jim’s Cleaning, our linen cleaning service ensures that all your bedding, towels and other fabrics are washed, dried, folded and ready for guest use. This includes removing stains and ensuring your linens smell fresh and impeccably clean.

 

7. Carpet and upholstery cleaning

High foot traffic in hotel areas can easily wear out carpets and upholstery. Our professional carpet cleaning service uses high-powered vacuums and steam cleaning equipment to remove dirt, allergens and stains, extending the lifespan of your carpets and upholstery while keeping them fresh and clean.

Why Jim’s Cleaning is the hotel cleaning company you can rely on

Jim’s Cleaning brings decades of experience and as a national award-winning company, we know how to make hotels shine. Whether you operate a small boutique hotel or manage a large hotel chain, we offer tailored cleaning solutions that meet your specific needs:

  • Hospital-grade equipment and supplies
    At Jim’s Cleaning, we only use professional, hospital-grade cleaning equipment and products that are effective yet safe your guests and employees. Whether sanitising guest rooms or disinfecting high-touch surfaces, our tools and methods ensure that every corner of your hotel is safe, clean and healthy.

    Our cleaners are highly trained professionals who understand the specific needs of the hospitality industry. We take pride in our attention to detail and our commitment to quality.

  • Customised cleaning plans
    Every hotel has different cleaning needs and at Jim’s Cleaning, we believe in providing customised cleaning solutions. We work closely with you to develop a cleaning plan that fits your schedule and budget and addresses your specific requirements. Whether you need daily cleaning or periodic sanitation services, we’ve got you covered.

Request a free quote from Jim’s Cleaning for all your hotel cleaning needs

When it comes to hotel cleaning, you can’t afford to settle for anything less than perfection. With Jim’s Cleaning, you’re choosing a hotel cleaning company with decades of experience cleaning hotels across Australia. We understand the importance of delivering a clean, safe and comfortable environment for your guests and are dedicated to ensuring your hotel leaves a lasting positive impression.

Request a free quote and we’ll be in touch shortly to discuss your custom cleaning service. We also provide other cleaning services, including commercial kitchen, Airbnb, hotel and restaurant cleaning.

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    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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All are jobs backed by the Jim's Group Work Guarantee.

Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:

  • If you're unsatisfied with the work, we'll inspect and address any issues.
  • If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
  • You don't pay until the issue is resolved.
  • If problems aren't fixed within two weeks, any advance payment will be refunded.
  • Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.