Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:
- If you're unsatisfied with the work, we'll inspect and address any issues.
- If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
- You don't pay until the issue is resolved.
- If problems aren't fixed within two weeks, any advance payment will be refunded.
- Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.