How to choose the right cleaning service for me?

How to choose the right cleaning service for me?

Every house and every person living in it is different, therefore, the clean required for the property will be different. With so many options on the Jim’s Cleaning Group website you might be feeling a little overwhelmed. That’s why we have put together a yes or no questionnaire that will help you decide what clean to book in with your local cleaning expert. 

Do you live in an apartment? Yes/No

If yes: get an apartment clean! Booking in an apartment clean will let your cleaner know to prepare for an apartment, all you have to do is mention it during your pre-quote phone call. Apartments have different needs and challenges compared to a house and booking an apartment clean will make sure that your cleaner will arrive prepared with the appropriate equipment and products to ensure they leave your apartment sparkling clean.

If no:

Are you moving to a new house? Yes/No

If yes: book in a vacate clean. It is essential to let your cleaner know that you require a vacate clean in advance as these cleans often require extra time and resources compared to a weekly or fortnightly clean. Here at Jim’s Cleaning we will clean to your real estates requirements to help get your bond back each and every time and if there are no specified requirements, we will clean to the industry standard.

If no:

Does your oven need a clean? Yes/No

If yes: book in an oven clean. An oven clean can be worked into any of our cleaning services as an additional add on. Alternatively, you can book an oven clean as a standalone service. An oven clean can take anywhere from 1-4 hours depending on the condition of your oven and this is why it is an add on or a service on its own.

If no:

Do you need a deep clean? Yes/No

If yes: book in a Spring Clean. Has life gotten the best of you lately? Have you only had time once a week to do a quick clean of your house? Or do you live in a muddy, dusty or wet area leaving your house constantly dirty? Our spring cleans involve a deep clean of your house. Tailored completely to your house’s needs, our cleaning experts will leave your house cleaner than it has ever been before without you having to lift a finger.

If no:

Do you have no time during the week or would rather spend your time doing things you enjoy? Yes/No

If yes: book in one of our once off, weekly, fortnightly or monthly cleans and let us clean your house while you can spend your time doing the more important stuff. Our trained cleaners will make sure your house is kept clean based off your requirements

Cleaning shouldn’t consume all the time you have while at home, we give over 4000 families their weekends back every single month with our cleaning services. 

If you are still unsure of what you need, request a free quote from one of our local experts and they will arrange a time to come visit your home and talk through what is the best option for you. That’s why we have been listed at the top spot of Home Muse’s list of top cleaners Melbourne.

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  • Police Checked
    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
Book a Service:

All are jobs backed by the Jim's Group Work Guarantee.

Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:

  • If you're unsatisfied with the work, we'll inspect and address any issues.
  • If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
  • You don't pay until the issue is resolved.
  • If problems aren't fixed within two weeks, any advance payment will be refunded.
  • Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.

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